Privacy Policy

Effective Date: 01 June 2025

Developer Name on Google Play: FreelanceAppDev

Google Play Account ID: 5391701632049184712

Email: appquestions@irwingholdings.online

Irwing Holdings (Pty) Ltd (“we”, “our”, “us”) is a South African software development company, registered on Google Play under the developer name FreelanceAppDev. We specialize in mobile applications and games for users aged 5 and up. We develop, own, and manage all intellectual property related to our applications.

This privacy policy applies to all our mobile apps and games, including but not limited to [Your App Names].

1. Information We Collect

We may collect the following types of information through our apps or services:

a. Personal Information (Only if you provide it)
• Name, email address (for support or subscriptions)
• Account information (for purchases or sign-in, if supported)
b. Automatically Collected Data
• Device and usage information (e.g., model, OS version, country)
• Crash data and diagnostics (via Firebase/Crashlytics)
• Ad performance (via Google AdMob)
• Purchase or subscription information (via Google Play or App Store)

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our apps and services
• To process purchases, subscriptions, and in-app transactions
• To respond to inquiries and support requests
• To serve personalized ads (if applicable)
• To analyze usage patterns and app performance
• To comply with legal obligations

3. Third-Party Services

We rely on trusted third-party services that may collect data as part of their functionality:

• Google AdMob – for advertising
• Google Play Billing / Apple In-App Purchases – for purchases and subscriptions
• Firebase / Crashlytics – for crash reporting and app performance tracking

Each third-party service operates under its own privacy policy.

4. Children’s Privacy

We design apps suitable for users aged 5 and up. In child-directed apps, we:
• Do not knowingly collect personal data
• Display only child-appropriate ads (when applicable)
• Follow Google Play Families Policy requirements

If a parent believes their child has provided personal information without consent, they may contact us to request removal.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

6. User Rights and Choices

Depending on your location (e.g., under POPIA, GDPR, COPPA), you may have the right to:
• Request access to your data
• Request deletion of your data
• Object to certain types of processing
• Withdraw consent (if applicable)

You may contact us at appquestions@irwingholdings.online to make such requests.

7. Payments and Purchases

Our apps may offer:
• One-time purchases
• In-app purchases (IAPs)
• Subscriptions (auto-renewing or non-renewing)

All transactions are securely processed by Google Play or the Apple App Store. We do not store or access your payment data.

8. Advertising

Free versions of our apps may display ads via Google AdMob. These may be personalized unless the user opts out via device settings or ad preferences.

We ensure:
• Child-directed apps only display child-safe ads
• Users can opt out of personalized ads as required

9. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available at:
https://sites.google.com/view/irwingholdings/privacy-policy

We recommend checking this page periodically for any updates.

10. Contact Us

For questions or concerns about this Privacy Policy, contact:

Irwing Holdings (Pty) Ltd
Email: appquestions@irwingholdings.online
Google Play Developer Name: FreelanceAppDev